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Credit Assistance Network

Money Back Guarantee, Awesome Chat Support

Our Score
6.2
User Score
9.6

Credit Assistance Network looks great on paper, with both an A+ Better Business Bureau rating and compliance with the Credit Repair Organizations Act (CROA) they have done the needful in the compliance realm. They are also a member of the National Association of Credit Services Organizations (NASCO).

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The Good

With personalized service, live toll-free phone support, and one-on-one credit building coaching, they also seem committed to exceptional customer service. Customers have reported a high level of satisfaction, with quick, effective, and polite service from trained credit specialists. While Credit Assistance Network makes no guarantees about how long it will take for your credit to improve, many customers have reported progress within only a few months. Even if your unique credit situation does not comply with Credit Assistant Network’s program, their friendly staff is willing to provide you with additional information and point you in the right direction.

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Credit Assistance Network

BCRC Rank Monthly Price Licensed Attorneys Our Score
#6
credit_assistance_network-130x130
$47-99 Yes
6.2
#1
$59 - $99 Yes
9.6
#2
$89 Yes
9.4
#3
$59 Yes
9.3

They are licensed, bonded, and registered with the state attorney general.

The Bad

With zero complaints with the Better Business Bureau, Credit Assistance Network has a good foundation. In fact, you’ll be hard-pressed to find anything negative about this company. While their website is a little difficult to navigate and their pricing is not posted, this doesn’t reflect negatively on Credit Assistant Network’s services, which are recommended highly by their customers.

Credit Assistance Network’s pricing is high (close to double) compared to many of their top competitors, but they include more services in their package than similar companies. After doing some comparison shopping, only you can decide if Credit Assistance Network’s services are best suited to your needs.

The Bottom Line

As opposed to credit repair companies, many of which have earned negative reputations, Credit Assistance Network differentiates itself as a credit improvement company–helping you delete incorrect and harmful items off your reports as well as helping you learn to build good credit with the help of their staff’s expert advice. Their qualified staff can also address issues involving debt, loans, foreclosure, and identity theft. While you should always do your own research on credit repair services, Credit Assistance Network has a history of excellent customer service and successful resolution of credit problems.

Step 1: Enrollment/Consultation

Upon enrolling in Credit Assistance Network’s program, you will receive an individual consultation. In this consultation, you will receive the information you need and the analyst will determine what items can be disputed, how the items will be disputed, and on what grounds those items are eligible to be disputed.
Step 2: Disputing Process
Once you, with the help of your credit analyst, have identified all of the items that need to be disputed on your credit report, the Credit Assistance Network team will write up individual dispute letters (for up to 45 individual items) to send off to the three major credit bureaus. The bureaus have 30 days to investigate the claim.
Step #3: Investigation Process
The credit bureaus are responsible for verifying the disputed items on your credit report. If the credit bureau is unable to verify the item in question, it has to be deleted. If it is verified, no change is made. After each investigation is complete, the credit bureau has to send you the results of the investigation.
Step #4: Results
After 30 days, the credit bureaus are responsible for directly sending you results of their investigation. It is important that you send these results into the Credit Assistance Network team. If there are further complications, the Credit ASsistance Network will identify any law violations and will file complaints on your behalf if warranted.
Step #5: Creditor Interventions
Interventions consist of drafting up to 15 dispute letter that are sent to creditors based on the responses you receive from the credit bureau.
Step #6: Review and Repeat:
The review consists of reviewing the processes taken to dispute negative items on your credit report. Then the process is repeated to make sure all negative and qualified items are completely removed from your credit report.

**This is a summation of the terms and services/contract details and is in no way a complete depiction of this company’s actual terms and services or contract. The information found below is simply additional information and commentary with the intent to help the consumer. If you wish to know the exact language of the terms of service/contract, please contact this company with any questions or concerns you may have.**

Pricing:

“We offer the most comprehensive and dynamic credit improvement solution nationwide. If you have a few issues that need to be resolved, we have a program for you. If you require a more advanced approach with all the bells and whistles that no other competitor provides, then you have found the right company.

Everyone’s situation is different, so we offer two different programs “Gold” and “Silver”. Based on the program you choose and your unique situation, we charge a monthly fee ranging from $47 a month to $139 per month and a one-time setup fee ranging from $47 to $399. We bill only after we have completed the work for the previous month (We work before you pay). 

The entire process typically takes about six months to complete, and the average total cost of our program is $729. If you decide to enroll, we will first need to discuss your goals and review your credit reports to ensure you are a good candidate. Upon qualification, you will be provided with a full and easy to understand disclosure in writing, which will outline the total cost and services included.”

What to know:

Costs of service not only depend on what program you decide to enroll in, but also what your credit situation looks like. It is impossible to set in stone what your costs are going to be because the price range is so vast. The best thing to do, is get in contact with their team and give them the information they need in order to give you a realistic price for services.

Privacy:

“CreditAgenda.com is a secure website. Credit Assistance Network values your patronage and the trust you place in our company and its personnel. This Privacy Policy outlines our ongoing effort and policy to keep your information safe.

This policy applies only to Credit Assistance Network and to web sites operated by or on behalf of us. It does not apply to web sites that are owned by third parties, including web sites that link to www.CreditAgenda.com or that are linked from this web site (including web sites of lenders and others that have business relationships with Credit Assistance Network to provide loans and other consumer credit products and services to you). Credit Assistance Network Inc. is not responsible for the privacy practices of those third party web sites, which may differ from ours in significant ways. Credit Assistance Network Inc. consistently researches its affiliates to ensure legitimate companies, products, services and referrals, however; we still encourage you to learn about the privacy policies of those web sites and the companies that operate them.

Among its operations, Credit Assistance Network functions as a consumer credit intermediary and a referral service linking consumers with various companies and consumer credit products and services. If you are applying for any of those products or services, we may collect the personal information you provide us to enroll you as a customer or to complete a transaction. In these circumstances, however, our principal role is to facilitate a relationship in which you provide your information directly to a third party; for instance, to apply for extension of credit, or to purchase a credit report or other credit-related products or services rather than to us.
We collect information as a consumer credit intermediary to enable us to:

  • Transmit the information to a third-party lender or service provider (subscribers) who process or provide applications for the product or service you request.
  • Communicate with you about your applications for products or services.
  • Confirm the acceptance and status of your request by e-mail.
  • Respond to your inquiries about the status and/or destination of your applications.
  • Identify the referring web site if you link to us from another web site.
  • Delete fictitious data from our systems, based on a customer identifier such as an email address.
  • Handle accounting issues between us and our subscribers and affiliates, using a customer identifier such as a home telephone number or e-mail address, if the subscriber rejects your application.
  • Conduct market and demographic analyses on aggregated customer data, which does not identify individual customers.
  • Perform system and security monitoring, such as monitoring the IP addresses of incoming traffic to prevent abuse.

The information collected is stored on a secure server and is deleted after six months of inactivity.

When you provide Credit Assistance Network Inc. with personal information, you do so over 256-bit Secure Sockets Layer technology using a secure encrypted link between the computer you are using and our servers. Credit Assistance Network safeguards information about you in our possession according to established physical and electronic security procedures designed to prevent unauthorized access. We continually assess new information protection technology and apply the most up to date and secure protection technology available.”

What to know:

Credit Assistance Network will protect personal information, but they do not guarantee what third party websites can do with your information. This section also outlines what specific information is required of you to provide.

Our Score
6.2
User Score
9.6
Rank this Company
Ratings Breakdown

Price

Monthly payment
$47-99

Time in Business

How Long You've Been Around.
10-years

A+

Guarantees/Warranties

Money Back Guarantee?
Yes

Credit Reports

Equifax, Experian, TransUnion
0/3

Score Updates

Equifax, Experian, TransUnion
3/3

Licensed Attorneys

Are There Attorneys on Staff?
Yes

Case Setup

consultation, evaluation etc.
No

Site Security

Active Website SSL?
No

Number of Reviews

User reviews here on BCRC
13

This Review is maintained by

Review Last Updated: August 12, 2014

Company Awards / Certifications
  • NASCO Certified and Accredited
  • Members of Chamber of Commerce of the Palm Beaches
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