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Credit Assistance Network

Money Back Guarantee, Awesome Chat Support

Our Score
6.2
User Score
9.6

Call: 1-(888) 703-3426

Credit Assistance Network looks great on paper, with both an A+ Better Business Bureau rating and compliance with the Credit Repair Organizations Act (CROA) they have done the needful in the compliance realm. They are also a member of the National Association of Credit Services Organizations (NASCO).

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The Good

With personalized service, live toll-free phone support, and one-on-one credit building coaching, they also seem committed to exceptional customer service. Customers have reported a high level of satisfaction, with quick, effective, and polite service from trained credit specialists. While Credit Assistance Network makes no guarantees about how long it will take for your credit to improve, many customers have reported progress within only a few months. Even if your unique credit situation does not comply with Credit Assistant Network’s program, their friendly staff is willing to provide you with additional information and point you in the right direction.

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Credit Assistance Network

BCRC Rank Monthly Price Licensed Attorneys Our Score
#6
credit_assistance_network-130x130
$47-99 Yes
6.2
#1
$59 - $99 Yes
9.6
#2
$89 Yes
9.4
#3
$59 Yes
7.8

They are licensed, bonded, and registered with the state attorney general.

The Bad

With zero complaints with the Better Business Bureau, Credit Assistance Network has a good foundation. In fact, you’ll be hard-pressed to find anything negative about this company. While their website is a little difficult to navigate and their pricing is not posted, this doesn’t reflect negatively on Credit Assistant Network’s services, which are recommended highly by their customers.

Credit Assistance Network’s pricing is high (close to double) compared to many of their top competitors, but they include more services in their package than similar companies. After doing some comparison shopping, only you can decide if Credit Assistance Network’s services are best suited to your needs.

The Bottom Line

As opposed to credit repair companies, many of which have earned negative reputations, Credit Assistance Network differentiates itself as a credit improvement company–helping you delete incorrect and harmful items off your reports as well as helping you learn to build good credit with the help of their staff’s expert advice. Their qualified staff can also address issues involving debt, loans, foreclosure, and identity theft. While you should always do your own research on credit repair services, Credit Assistance Network has a history of excellent customer service and successful resolution of credit problems.

Step 1: Enrollment/Consultation

Upon enrolling in Credit Assistance Network’s program, you will receive an individual consultation. In this consultation, you will receive the information you need and the analyst will determine what items can be disputed, how the items will be disputed, and on what grounds those items are eligible to be disputed.
Step 2: Disputing Process
Once you, with the help of your credit analyst, have identified all of the items that need to be disputed on your credit report, the Credit Assistance Network team will write up individual dispute letters (for up to 45 individual items) to send off to the three major credit bureaus. The bureaus have 30 days to investigate the claim.
Step #3: Investigation Process
The credit bureaus are responsible for verifying the disputed items on your credit report. If the credit bureau is unable to verify the item in question, it has to be deleted. If it is verified, no change is made. After each investigation is complete, the credit bureau has to send you the results of the investigation.
Step #4: Results
After 30 days, the credit bureaus are responsible for directly sending you results of their investigation. It is important that you send these results into the Credit Assistance Network team. If there are further complications, the Credit ASsistance Network will identify any law violations and will file complaints on your behalf if warranted.
Step #5: Creditor Interventions
Interventions consist of drafting up to 15 dispute letter that are sent to creditors based on the responses you receive from the credit bureau.
Step #6: Review and Repeat:
The review consists of reviewing the processes taken to dispute negative items on your credit report. Then the process is repeated to make sure all negative and qualified items are completely removed from your credit report.

**This is a summation of the terms and services/contract details and is in no way a complete depiction of this company’s actual terms and services or contract. The information found below is simply additional information and commentary with the intent to help the consumer. If you wish to know the exact language of the terms of service/contract, please contact this company with any questions or concerns you may have.**

Pricing:

“We offer the most comprehensive and dynamic credit improvement solution nationwide. If you have a few issues that need to be resolved, we have a program for you. If you require a more advanced approach with all the bells and whistles that no other competitor provides, then you have found the right company.

Everyone’s situation is different, so we offer two different programs “Gold” and “Silver”. Based on the program you choose and your unique situation, we charge a monthly fee ranging from $47 a month to $139 per month and a one-time setup fee ranging from $47 to $399. We bill only after we have completed the work for the previous month (We work before you pay). 

The entire process typically takes about six months to complete, and the average total cost of our program is $729. If you decide to enroll, we will first need to discuss your goals and review your credit reports to ensure you are a good candidate. Upon qualification, you will be provided with a full and easy to understand disclosure in writing, which will outline the total cost and services included.”

What to know:

Costs of service not only depend on what program you decide to enroll in, but also what your credit situation looks like. It is impossible to set in stone what your costs are going to be because the price range is so vast. The best thing to do, is get in contact with their team and give them the information they need in order to give you a realistic price for services.

Privacy:

“CreditAgenda.com is a secure website. Credit Assistance Network values your patronage and the trust you place in our company and its personnel. This Privacy Policy outlines our ongoing effort and policy to keep your information safe.

This policy applies only to Credit Assistance Network and to web sites operated by or on behalf of us. It does not apply to web sites that are owned by third parties, including web sites that link to www.CreditAgenda.com or that are linked from this web site (including web sites of lenders and others that have business relationships with Credit Assistance Network to provide loans and other consumer credit products and services to you). Credit Assistance Network Inc. is not responsible for the privacy practices of those third party web sites, which may differ from ours in significant ways. Credit Assistance Network Inc. consistently researches its affiliates to ensure legitimate companies, products, services and referrals, however; we still encourage you to learn about the privacy policies of those web sites and the companies that operate them.

Among its operations, Credit Assistance Network functions as a consumer credit intermediary and a referral service linking consumers with various companies and consumer credit products and services. If you are applying for any of those products or services, we may collect the personal information you provide us to enroll you as a customer or to complete a transaction. In these circumstances, however, our principal role is to facilitate a relationship in which you provide your information directly to a third party; for instance, to apply for extension of credit, or to purchase a credit report or other credit-related products or services rather than to us.
We collect information as a consumer credit intermediary to enable us to:

  • Transmit the information to a third-party lender or service provider (subscribers) who process or provide applications for the product or service you request.
  • Communicate with you about your applications for products or services.
  • Confirm the acceptance and status of your request by e-mail.
  • Respond to your inquiries about the status and/or destination of your applications.
  • Identify the referring web site if you link to us from another web site.
  • Delete fictitious data from our systems, based on a customer identifier such as an email address.
  • Handle accounting issues between us and our subscribers and affiliates, using a customer identifier such as a home telephone number or e-mail address, if the subscriber rejects your application.
  • Conduct market and demographic analyses on aggregated customer data, which does not identify individual customers.
  • Perform system and security monitoring, such as monitoring the IP addresses of incoming traffic to prevent abuse.

The information collected is stored on a secure server and is deleted after six months of inactivity.

When you provide Credit Assistance Network Inc. with personal information, you do so over 256-bit Secure Sockets Layer technology using a secure encrypted link between the computer you are using and our servers. Credit Assistance Network safeguards information about you in our possession according to established physical and electronic security procedures designed to prevent unauthorized access. We continually assess new information protection technology and apply the most up to date and secure protection technology available.”

What to know:

Credit Assistance Network will protect personal information, but they do not guarantee what third party websites can do with your information. This section also outlines what specific information is required of you to provide.

Are there any inaccuracies in this review? We take accuracy very seriously and would love your feedback. Visit our Request Reconsideration page and send us your feedback today!

13 Credit Assistance Network Reviews

Select Your Rating:

1
1
11
0=WORST 10=BEST

* For verification purposes, please provide the email address you used when signing up with this credit repair company.

  1. User Score
    10
    Milton Marin
    August 17th, 2014 at 2:09 pm

    I am over-the-top happy with credit assistance network. Two companies failed before Tory and her team were able to fix my issues. Dont waste your time with all the other wanna-be’s. Credit Assistance Network is the company to choose.

  2. User Score
    10
    Paul
    July 3rd, 2014 at 2:36 am

    Very interesting experience, honestly – not at all what I expected. I had heard of credit repair online, companies post signs all over my neighborhood that say “clean up credit”,.. we fix your credit – I even saw a tv commercial recently but I never really understood the concept behind credit repair services until now. A friend of mine used a credit repair company and wouldn’t shut up about how fantastic they were and finally convinced me to give them a call. Still apprehensive, I called and spoke to Liz. I was expecting her to tell me that she could miraculously fix all my problems – for a fee that is. Surprisingly, after explaining my credit issues, she told me that her program was not likely a good fit for my situation and told me that I was better off hiring a real estate attorney. This took me back a bit, because again, I was expecting to hear a long pitch with dollars at the end. Instead she spent about an hour listening to me and telling me she was not able to fix my problem. I do not care to share my credit problem with the audience here, but I will tell you it involves several real estate deals. Anyway, long story short I told Liz that my wife has a few credit issues who then took over the call. My wife enrolled and now, just a few months later Credit Assistance Network was able to completely remove several derogatory items that had been causing us problems. The cost was reasonable. That is my review. I would recommend them if someone asked me.

  3. User Score
    10
    Ken
    May 21st, 2014 at 9:41 am

    I was skeptical at first, and I didn’t like the reoccurring charge every month, but I do have to say.. They have brought my score from 500 – ~700 in four months.

    I purchased the Equifax credit watch and I would constantly get notifications that something was removed, changed, etc.

    My suggestion…Just let it roll. Pay the 135.00 each month and don’t think about it. I had HORRIBLE credit… I got laid off and said screw my CC’s, screw my car, screw this, and that. I figured maybe some things would be deleted, but.. most things were actually deleted. Whatever they do, they must do it well. I will vouch for this company, but if something changes (which I hope it doesn’t) I will be back here to correct this review.

  4. User Score
    10
    Arturo hurtado
    April 10th, 2013 at 3:52 am

    This credit repair company is the best of the best . I highly recommend this company. My credit file was a nightmare after all the friendly and helpful experience service my credit file is not the same. Now I have peace in my mine thanks to credit assistance network. I highly give them a 100%.

  5. User Score
    10
    Jennifer DuBois
    April 5th, 2013 at 6:58 pm

    My husband and I both used Credit Assistance Network to help us get out of debt that we never thought was possible. I am so grateful we made this decision as we are well on our way to debt free future. Credit Assistance made it easy for us to utilize their online portal and know exactly what was going on with our status. I can not thank them enough for all of the assistance they have provided us. We can now look forward to better future. I will continue to refer Credit Assistance to friends and family.

  6. User Score
    6
    Joyce Jackson
    March 31st, 2013 at 2:13 am

    I was with this company for over 13 months and my score was 540 when I left. Also ,they charged me one months fee for services not rendered the last month.
    They did delete some but not enough to bring my score up. This was why I joined in the first place especially after over a year of service! there is no excuse for this. My score was in the 500s when I started. So, what did they do for the money.? They charged me about $100 every month.
    I am an unhappy ex customer.

  7. User Score
    10
    cynthia edwards
    September 12th, 2012 at 5:12 pm

    The Credit Assistance Network is a great company it helped me to improve my score. Iwill recommend Credit Assistance to people that I know that has bad credit,so that network team can help them THANKS!!!!!!!

  8. User Score
    10
    Richard Smith
    September 5th, 2012 at 10:03 pm

    I am so glad I was given this companies name and number. They go above and beyond anything I ever thought they would or could do for me. If I had a question I did not get a computer a live person was always available to talk with me. If I sent an email I always got a reply very quickly. Thank You Credit Assistance Network for being there for me. I would recommend anyone needing help with credit issues to call on you for help.

  9. User Score
    10
    Jon G.
    August 28th, 2012 at 2:14 pm

    Credit Assistance Network was everything thing that they claimed to be. Very easy to work with and followed through with everything they said they would. A lot of bad things happen to good people and I feel Credit Assistance was there to help in an area that we as a consumer know very little. It’s nice to know that there are companies like this willing to help and not taking advantage of people in need. I have already referred several people and will continue to recommend Credit Assistance Network in the future.

  10. User Score
    10
    syed ashraf
    August 21st, 2012 at 2:46 am

    Credit Assistance Network was great company. it’s helped me to improved my credit score, and I would definetly recommend this company to other people.

  11. User Score
    10
    Justin Souligny
    August 20th, 2012 at 7:19 pm

    My credit was not the greatest before i signed up with the Credit Assistance Network. After a short while I was honestly amazed as letters would come in the mail showing time after time that negative things were being removed from my credit report. They have exceeded my expectations and I would recommend them to anyone looking to clean up their credit. My score has gone way up with all 3 credit companys and i since have been able to finance things that were out of the question before. The staff is very friendly and professional. Thanks again! If i ever have future credit issues i will be back!

  12. User Score
    10
    Jay de Guzman
    August 17th, 2012 at 4:58 pm

    I hired this company 2yrs ago and they have been great to work with. They assisted me to building back my credit. There is always someone readily available to talk to. I would definetly recommend this company.

  13. User Score
    9
    Wayne Mann
    August 15th, 2012 at 5:30 pm

    This company was great, they care about customers and they were willing to help, assist and educate me when it came to my credit history. I could easily contact them by email or phone and their customer service was outstanding. I would recommend me this to anyone.

Our Score
6.2
User Score
9.6
Rank this Company
Ratings Breakdown

Price

Monthly payment
$47-99

Time in Business

Total # of years
10-years

A+

Guarantees/Warranties

Money Back Guarantee?
Yes

Credit Reports

Equifax, Experian, TransUnion
0/3

Score Updates

Equifax, Experian, TransUnion
3/3

Licensed Attorneys

Are There Attorneys on Staff?
Yes

Case Setup

consultation, evaluation etc.
No

Site Security

Active Website SSL?
No

Number of Reviews

User reviews here on BCRC
13

This Review is maintained by

Review Last Updated: August 12, 2014

Company Awards / Certifications
  • NASCO Certified and Accredited
  • Members of Chamber of Commerce of the Palm Beaches
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